Sr. Advisor Operations Compliance - instashop
Core
Monitor rider compliance, validate fleet capacity, enforce policy infractions, and audit assets to ensure operational integrity and brand standards.
Role type
Senior Operations Compliance Advisor
Builds
Operational compliance logs, penalty enforcement reports, and fleet capacity validation data
Domain
Logistics / Q-commerce / Delivery Operations
Deliverable
dashboards & analysis
Required skills
Operational audits, compliance reviews, data analysis, Microsoft Excel, asset tracking, field visit management, trend analysis
Preferred skills
Retail operations experience, investigative skills, tablet proficiency, problem-solving
Responsibilities
Monitor real-time rider check-ins and attendance anomalies; Conduct daily shift validations for fleet capacity; Review and validate rider penalties and policy infractions; Audit system flags and supervisor reports; Enforce compliance on uniforms, brand presentation, and safety gear; Track company-issued assets; Address rider conduct and service standards; Liaise with supervisors on escalations; Provide insights to optimize shift adherence.
Seniority
Mid-Senior, hands-on IC
