Branch Team Leader
Core
Lead and manage a frontline team to drive sales, service performance, and operational excellence within a Personal and Private Banking Point of Representation (POR).
Role type
Branch Team Leader (Frontline Banking)
Builds
Client-centric banking experience and branch financial performance
Domain
Banking / Financial Services
Required skills
Team leadership, sales strategy, operational management, risk and compliance monitoring, performance data analysis, coaching and development
Preferred skills
N/A
Technologies
N/A
Responsibilities
Lead and manage a team to deliver sales, service and client experience objectives; Drive branch financial performance by identifying opportunities to grow revenue and increase product uptake; Oversee daily branch operations including cash handling, security, and process adherence; Monitor, manage and mitigate risk by ensuring compliance with regulatory and internal policy requirements; Analyse branch performance data to identify gaps and implement improvements
Seniority
Mid-level, hands-on IC