Branch Manager- Manchester, MA
Core
Manages all branch activities including profitability, customer experience, operations, and sales for Retail and Business Banking.
Role type
Branch Manager
Builds
Branch operations, sales pipelines, and customer relationships
Domain
Banking / Financial Services
Required skills
Sales and business development, team leadership and coaching, operational risk management, compliance adherence, customer service, account servicing, loan processing, staff hiring and performance management
Preferred skills
Business banking product knowledge, insurance licensing, bilingual (Spanish), Microsoft Office proficiency
Technologies
Microsoft Office, Internet, email
Responsibilities
Direct sales and business development to meet annual goals, coach and develop branch staff, prospect and grow business banking relationships, resolve complex account servicing issues, process business banking loans up to $250,000, maintain internal control standards and regulatory compliance, build community partnerships
Seniority
Manager, direct reporting