Technicien(ne) informatique senior
Core
Senior IT technician providing technical support, incident resolution, and equipment installation/maintenance as a key resource and technical advisor.
Role type
Senior IT technician (infrastructure & support)
Builds
IT infrastructure, equipment, and support services for internal users
Domain
Manufacturing / Construction (Canam) + IT Infrastructure
Deliverable
infrastructure
Required skills
ITIL methodology, Agile/Lean, incident management, equipment installation, project planning, technical leadership
Preferred skills
French and English fluency, multi-site deployment experience
Responsibilities
Provide technical support during incidents, outages, and breakdowns; install and maintain IT equipment; lead key IT projects; make informed decisions to ensure system efficiency; travel to various sites for service delivery and equipment deployment.