Reservation Agent
Core
Handle guest room reservations, manage rooming lists, and maximize revenue through up-selling while providing exceptional service.
Role type
Frontline reservations agent
Builds
Room bookings and guest check-in experiences
Domain
Hospitality / Hotel operations
Deliverable
product features
Required skills
Reservation booking, up-selling, PMS & RMS systems, distribution channels, local market knowledge
Preferred skills
Opera system experience, additional languages
Responsibilities
Book room reservations, enter rooming lists, update system information, recommend property facilities, assist with special requests, maximize revenue through up-selling
Seniority
Entry-level
Sourced via smartrecruiters · Listed on CareerPlan, which tracks 855,000+ jobs from 20+ sources.