Casual Shift Leader
Core
Lead and train restaurant crew to deliver high-quality service and maintain operational standards during late-night and overnight shifts.
Role type
Casual Shift Leader
Builds
Dining experiences for customers in a fast-food environment
Domain
Fast Food / QSR
Deliverable
product features
Required skills
Team leadership, customer service, food safety compliance, cash handling, inventory control, labor management, delivery oversight
Preferred skills
Supervisory experience in fast-paced environments, Food Safety Supervisor certification, Responsible Service of Alcohol certification
Technologies
POS systems, inventory management tools
Responsibilities
Train and coach crew members, ensure food safety and stock control, manage labor and COGS, oversee deliveries, maintain customer service standards
Seniority
Entry-level to Junior, hands-on IC
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