Cherish Attendant
Core
Provide warm, personalized, and attentive service to guests throughout their stay, ensuring their needs and requests are handled efficiently.
Role type
Front Office Guest Relations Attendant
Builds
Guest satisfaction and seamless hotel stay experiences
Domain
Hospitality / Hotel Front Office
Deliverable
client delivery
Required skills
Guest relations, Information provision, Request handling, Cross-department coordination, Record keeping, Issue escalation
Preferred skills
Front Office experience, Hotel experience, English fluency, Additional languages
Responsibilities
Welcome and assist guests, Provide information on facilities and local attractions, Handle guest inquiries and concerns, Coordinate with departments for request fulfillment, Support arrivals and departures, Maintain accurate guest records, Handle guest feedback professionally