AUDITOR NOCTURNO | HOTEL SOFITEL CARDALES
Core
Night auditor and front desk manager responsible for closing operations, managing check-ins/check-outs, billing, and guest services during night shifts.
Role type
Night Auditor / Front Desk Manager
Builds
Nightly operational closure, guest reservations, billing, and incident resolution
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Night shift availability, hotel reception procedures, PMS software, billing software, Microsoft Office, intermediate English
Preferred skills
Sustainability practices, conflict resolution, proactive service attitude
Technologies
PMS, Billing software, Microsoft Office
Responsibilities
Execute night audits verifying billing and daily movements, manage reception processes including reservations and check-ins, assist guests and resolve inquiries, coordinate incident resolution, maintain guest profiles and internal reports, ensure compliance with quality and safety standards, promote sustainability initiatives, maintain facility order
Seniority
Mid-level, hands-on IC