Front of House Manager
Core
Oversee front-of-house operations and reception team to deliver exceptional workplace experiences for clients, tenants, and visitors in a multi-tenanted building.
Role type
Front of House Manager (People Manager)
Builds
Workplace environment, lobby events, and pop-up experiences
Domain
Commercial Real Estate / Office Management
Deliverable
product features
Required skills
Team leadership, customer service management, event coordination, stakeholder relationship management, scheduling and absence management, payroll administration, social media management, IT proficiency
Preferred skills
Experience in corporate reception, hospitality, or workplace environments, proactive problem-solving, organizational skills
Responsibilities
Lead and develop the reception team, oversee daily reception operations, coordinate lobby events and activations, manage team scheduling and leave, handle payroll and monthly reporting, manage building social media channels, build stakeholder relationships
Seniority
Mid-level, hands-on manager