Community Outreach Specialist
Core
Serve as a liaison between businesses and participants to cultivate relationships, promote workforce programs, and connect job seekers with employment opportunities.
Role type
Community Outreach Specialist (Workforce Development)
Builds
Enrollment in workforce center programs, talent pipelines for local businesses, and employment placements for diverse job seekers.
Domain
Workforce development / Social services
Deliverable
Dashboards & analysis / Client delivery
Required skills
Bilingual communication (Spanish/English), public speaking, training facilitation, community partnership development, candidate screening, digital marketing, data management, program enrollment guidance, eligibility assessment, retention tracking, resource navigation, confidentiality, multitasking, complex instruction following, detail orientation, valid driver's license.
Preferred skills
Experience in business-to-business marketing, community-based organization work, creating/modifying training materials, knowledge of Workforce Service programs, familiarity with federal/state/local labor laws.
Technologies
Microsoft Office, state labor market information systems, digital communication platforms, social media tools.
Responsibilities
Develop relationships with community organizations and agencies to encourage program enrollment. Conduct outreach presentations to diverse audiences including students, parents, and job seekers. Implement digital marketing and social media strategies for recruitment. Assist in talent acquisition by screening and assessing candidates. Connect career seekers to open positions and assist with enrollment processes. Contact participants and employers to verify placement and retention. Maintain customer files and records per legal requirements. Participate in community events and collaborative recruitment strategies.
Seniority
Individual Contributor, mid-level (2+ years experience required)
