Banquet Supervisor / Assistant Manager
Core
Oversee end-to-end execution of meetings, weddings, conferences, and social events, ensuring seamless service delivery and guest satisfaction.
Role type
Banquet Supervisor / Assistant Manager
Builds
Meetings, weddings, conferences, and social events
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
Event operations management, team leadership and coaching, food and beverage service coordination, inventory and equipment monitoring, food safety and hygiene compliance, guest relations, shift management
Preferred skills
Supervisory experience, knowledge of banquet service standards, Mandarin language skills
Technologies
Banquet management systems, hotel property management systems
Responsibilities
Supervise banquet operations before, during, and after events; Lead, brief, coach, and motivate the banquet team; Coordinate event setups, room layouts, table arrangements, equipment, and service requirements; Monitor food and beverage service, presentation, timing, and quality; Welcome guests and respond promptly to requests, concerns, and special requirements; Monitor banquet equipment and inventory and report shortages, damages, or maintenance requirements
Seniority
Mid-level, hands-on IC with supervisory responsibilities