RESEA Case Manager
Core
Provides integrated workforce planning services to career center customers, helping them develop employment plans, find jobs, and acquire skills.
Role type
Case Manager (Workforce Development)
Builds
Individual employment/placement plans and service delivery for job seekers
Domain
Workforce development and employment services
Deliverable
client delivery
Required skills
Case management, customer interviewing, coaching, program coordination, documentation, home/site visits
Preferred skills
Bilingualism, valid driver's license
Technologies
Microsoft Office, Internet, automated case management systems
Responsibilities
Interview customers to assess service needs and explore employment opportunities; Coach customers on job search strategies and self-presentation; Develop and implement individual employment/placement plans; Coordinate activities with service providers; Conduct visits to customers' homes, training sites, and employment locations; Document customer interactions and prepare reports; Address unique customer barriers to ensure equitable access.