Retail Customer Service
Core
Manage daily retail operations and deliver customer service in a betting shop environment.
Role type
Retail Customer Service Manager
Builds
Betting shop operations and customer relationships
Domain
Sports betting and gaming retail
Deliverable
client delivery
Required skills
Cash handling, payment transactions, customer service, problem-solving, target management, shift management
Responsibilities
Deliver outstanding customer service, urge safer gambling, take bets on sports and events, process customer transactions, handle customer complaints, maintain shop standards, open or close the shop
Seniority
Entry-level to Junior, hands-on IC
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