Retail Customer Service
Core
Frontline staff member in a betting shop delivering customer service, processing transactions, and promoting safer gambling.
Role type
Retail Customer Service Associate
Builds
Betting shop operations and customer experiences
Domain
Sports betting and gaming retail
Deliverable
client delivery
Required skills
Cash handling, customer service, payment processing, safer gambling advocacy, complaint resolution, shift flexibility
Responsibilities
Deliver customer service, take bets on sports and events, process cash transactions, demonstrate betting terminals, handle customer complaints, maintain shop standards, open or close the shop
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