IVD Order Taker
Core
Coordinate day-to-day operation of hotel outlets, deliver in-room meals, and ensure customer satisfaction in a luxury resort setting.
Role type
Senior Food & Beverage Outlet Coordinator / Room Service Lead
Builds
In-villa dining experiences, destination dining setups, and room service delivery for hotel guests
Domain
Hospitality / Luxury Resort / Food & Beverage
Deliverable
client delivery
Required skills
outlet operations coordination, room service delivery, menu printing, food presentation, table setup, dish collection and cleaning, food safety compliance (HACCP), guest feedback reporting, upselling F&B offers
Preferred skills
additional language proficiency, Maldives local experience
Technologies
room service trolleys, hot boxes, service shelves
Responsibilities
Coordinate day-to-day operation of outlets, monitor operations and assist staff, ensure proper preparation and presentation of all items, greet guests and deliver meals, set up tables and serve food, collect and clean dirty dishes, apply food safety and hygiene standards, report guest feedback and complaints, assist other F&B outlets during peak times, create a "WOW EXPERIENCE" for destination dining
Seniority
Mid-level, hands-on operational role