F&B Guest Experience Host (Chinese Speaker)
Core
Front-of-house host managing reservations, guest seating, and service coordination for a luxury resort restaurant.
Role type
F&B Guest Experience Host
Builds
Reservation system entries, guest seating assignments, and service team distribution
Domain
Hospitality / Luxury Resort / Food & Beverage
Deliverable
product features
Required skills
Reservation management, guest relations, menu knowledge, complaint handling, staff coordination
Preferred skills
F&B certification, Maldives hospitality experience
Technologies
Reservation systems
Responsibilities
Review reservation books and prepare for meal periods, take and manage reservations with dietary details, greet and seat guests, distribute reservations to servers, address guest inquiries and escalate complaints, maintain hostess station presence, relay staff notifications, record communications
Seniority
Mid-level, hands-on IC