Sr. Advisor Operations Compliance
Core
Monitor rider compliance, validate shift data, enforce penalties, and audit assets to ensure operational integrity and brand standards for a delivery marketplace.
Role type
Senior Operations Compliance Advisor
Builds
Operational compliance logs, penalty enforcement reports, and fleet capacity validation data
Domain
Logistics / Q-commerce / Delivery Operations
Deliverable
dashboards & analysis
Required skills
Operational audits, compliance reviews, data analysis, Microsoft Excel, field visit management, asset tracking, stakeholder liaison
Preferred skills
Experience in operational audits, retail operations, analytical investigation
Technologies
Microsoft Excel, tablets, desktops
Responsibilities
Monitor real-time rider check-ins and attendance anomalies; Validate scheduled fleet capacity against active ground coverage; Review and verify rider penalties and policy infractions; Audit shift anomalies and system flags; Enforce compliance regarding uniforms, brand presentation, and safety gear; Track company-issued assets to minimize loss; Address rider conduct and service standard issues; Liaise with supervisors and customer care on escalations; Provide operational insights to optimize shift adherence.
Seniority
Mid-Senior, hands-on IC
