Chargé de Relation Clients Back Office CDI H/F
Core
Managing back-office operations for a client portfolio, including billing, sales data entry, and handling client disputes and cancellations.
Role type
Client Relations Back-Office Specialist
Builds
Billing records, sales data entries, and client support resolutions
Domain
Hygiene products retail
Deliverable
client delivery
Required skills
client portfolio management, billing operations, sales data entry, dispute resolution, cancellation processing, CRM/ERP usage, Office suite proficiency
Responsibilities
Follow up on a client portfolio, process client billing operations, enter sales data into AS400 software, participate in dispute resolution, track client complaints, process cancellation requests, support field sales teams, manage client relations via phone and email
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