Customer Onboarding Agent
Core
Conduct KYC/KYB due diligence on merchants by verifying legal entities, business information, ownership structures, and associated individuals to ensure regulatory compliance and mitigate risks.
Role type
Junior compliance agent (KYC/KYB)
Builds
Verified merchant onboarding for FinTech payment solutions
Domain
Financial services / Compliance / Risk Management
Deliverable
client delivery
Required skills
KYC/KYB and Customer Due Diligence (CDD) principles, regulatory compliance knowledge, document verification, risk indicator identification, data analysis, report generation, case escalation
Preferred skills
Prior experience in data analysis or handling large data sets, understanding of KYC/KYB and CDD principles
Technologies
None stated
Responsibilities
Monitor end-to-end KYC/KYB process across assigned markets, conduct quality checks to provide insights to the team lead, collect and analyse key information in accordance with regulations, ensure confidential handling of sensitive information, draw statistics and develop reports to identify cases requiring additional review
Seniority
Junior, 1-3 years experience