Operations & Maintenance Sales & Service Manager
Core
Global manager for Operation & Maintenance (O&M) service contracts, strategies, and commercial support for intralogistics and baggage handling systems.
Role type
Senior IC Operations & Maintenance Sales & Service Manager
Builds
Global O&M service contracts, commercial strategies, and operational support for airport and logistics customers.
Domain
Intralogistics, baggage handling, airport logistics, O&M services
Deliverable
client delivery
Required skills
Commercial background in technical field, technical background in intralogistics/material handling/baggage handling, experience managing and quoting maintenance solutions, risk analysis, contract monitoring, global coordination, process enforcement
Preferred skills
Strong MS Excel skills, ability to communicate at all organizational levels
Technologies
MS Office (Excel)
Responsibilities
Analyze customer requirements in tender documents to establish O&M service solutions; Identify, analyze, and mitigate risks of new opportunities and existing contracts; Monitor existing contracts to verify performance and adherence to global O&M processes; Act as single point of contact for all O&M contracts and Group Companies; Plan implementation of new service contracts including resources, time, and commercial aspects; Review and enforce global O&M processes and tools; Follow up on implementation and continuous optimization of service concepts.
Seniority
Senior, hands-on IC with global scope