Platform Administration & Onboarding Coodinator
Core
Operational back office role managing the day-to-day administration of a commodity trading and price discovery platform, including user account management, client onboarding, billing, and financial administration.
Role type
Operations Administration Coordinator
Builds
Commodity trading and price discovery platform
Domain
Financial Services / Commodities
Deliverable
Dashboards & analysis
Required skills
User account management, KYC/AML documentation, ticketing systems, invoicing, accounts receivable, Microsoft Office, CRM tools
Preferred skills
Financial administration, platform support, coordination
Technologies
Microsoft Office (Word, Excel, PowerPoint), CRM tools
Responsibilities
Set up and maintain user accounts and access rights; Configure and maintain client and product static data; Log and manage incident and service request tickets; Manage onboarding documentation workflow including eligibility checks and KYC/AML coordination; Process participant billing and reconcile fee data; Coordinate participant communications and prepare briefing packs for governance meetings.
Seniority
Junior to Mid-level, hands-on IC
