SAP C4C Sales & Service Functional Consultant (f/m/div.)
Core
Provide support for SAP C4C Sales and Service modules to end users across multiple countries and regions, assisting in implementation, testing, and data management.
Role type
SAP C4C Sales & Service Functional Consultant
Builds
SAP C4C Sales and Service Cloud solutions
Domain
Enterprise Resource Planning (ERP) / Customer Experience Management (CEM)
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
SAP C4C Sales and Service module expertise, CRM implementation experience, support process management, data import management, requirement documentation, testing (UAT/Regression), cross-functional collaboration
Preferred skills
Salesforce, Microsoft Dynamics 365, Oracle CRM, Agile methodology, JIRA, Advanced Excel
Technologies
SAP C4C, JIRA, Excel
Responsibilities
Support Product Owner and C4C team, deliver training to end-users, manage manual and automated data imports, document processes and interfaces, perform testing activities, assist in bug fixing and technical requirement implementation
Seniority
Mid-level, hands-on IC