Guest Service Assistant
Core
Frontline hospitality role managing guest check-ins/check-outs, F&B service, and general guest support at a city-center hotel.
Role type
Guest Service Assistant (Front Desk & F&B)
Builds
Guest experiences, food & beverage service, meeting room setups
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest check-in/check-out management, payment processing, food and beverage preparation, local area information provision, meeting room set-up support, cleanliness maintenance, shift flexibility
Preferred skills
Previous hospitality experience, warm and reliable demeanor, eagerness to learn, technology confidence
Technologies
Hotel management systems
Responsibilities
Welcoming guests and managing check-ins and check-outs, Processing payments and handling guest enquiries, Preparing and serving food and beverages, Providing local area information and assisting with guest requests, Supporting conference and meeting room set-up when required, Maintaining high standards of cleanliness and presentation
Seniority
Entry-level / Generalist