Customer Service Supporter - Lisboa
Core
Frontline customer service representative handling inquiries and orders across multiple communication channels for a global furniture retailer.
Role type
Customer Service Supporter
Builds
Customer support interactions and order fulfillment
Domain
Retail / Furniture
Deliverable
client delivery
Required skills
Active listening, empathy, problem-solving, sales generation, multichannel communication (phone, email, chat, social media), basic computer literacy
Preferred skills
Spanish language proficiency
Responsibilities
Serve as the first point of contact for customers, identify and resolve customer problems, generate sales from received orders, handle customer requests via phone, email, chat, and social media, work in a fast-paced team environment
Seniority
Individual Contributor
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