DIRECTEUR / DIRECTRICE D’HÉBERGEMENT - Abbaye des Vaux de Cernay (H/F)
Core
Strategic and operational partner leading the Accommodation department to drive client experience and financial performance for a luxury hotel.
Role type
Senior Director of Accommodation (Rooms Division)
Builds
Luxury hotel operations including Front Office, Housekeeping, and Reservations for 145 rooms/suites
Domain
Luxury hospitality / Hotel management
Deliverable
product features
Required skills
Luxury hotel operations, Rooms Division management, Revenue management, Budget control, Team leadership, Crisis management, Quality assurance, Cross-departmental collaboration
Preferred skills
Third foreign language, Experience with 140+ room properties
Technologies
PMS, Revenue management tools
Responsibilities
Conduct daily operational tours to inspect room and common area standards, Design and manage end-to-end guest experience strategy, Lead and develop service department heads, Optimize revenue indicators (TO, ADR, RevPAR) and manage departmental budgets, Coordinate maintenance plans with Technical Director
Seniority
Senior, hands-on IC