Hostess F&B
Core
First point of contact for guests, managing reservations, seating, and ensuring a welcoming dining atmosphere.
Role type
Front-of-house hospitality hostess
Builds
Dining experiences for hotel guests
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Reservation management, seating coordination, guest relations, dietary accommodation, menu knowledge, event coordination, health and safety compliance
Preferred skills
Multitasking, computer literacy (POS systems), English proficiency, additional languages
Responsibilities
Greet and welcome guests, manage reservations and seating, escort guests to tables, assist with special requests and dietary needs, maintain clean reception area, coordinate with kitchen and wait staff, handle guest enquiries, organize special events, ensure health and safety compliance
Seniority
Entry-level to Junior