Account Director
Core
Lead a dedicated facilities management team to oversee high-quality custodial services across a post-secondary campus environment.
Role type
Senior Account Director (Facilities Management)
Builds
Commercial janitorial contracts within government and public sector environments
Domain
Facilities Management / Public Sector / Education
Deliverable
client delivery
Required skills
Strategic and operational leadership, revenue growth and profitability management, client relationship management, team management and mentorship, workforce optimization, site visit and quality audit execution, recruitment and training, health and safety compliance
Preferred skills
Experience with hand-held computer technology, familiarity with health, safety and environmental management systems
Technologies
Microsoft Office 365
Responsibilities
Lead revenue growth and ensure profitability for assigned accounts, Build and maintain strong client relationships through excellent service delivery, Manage, mentor, and inspire on-site teams to achieve performance goals, Identify and pursue new business opportunities to drive account growth, Conduct regular site visits and quality audits to ensure adherence to service and compliance standards, Oversee resource planning, scheduling, and workforce optimization
Seniority
Senior, hands-on IC with management oversight
