Account Director
Core
Lead a dedicated Housekeeping team to oversee high-quality custodial services for faculty, staff, and visitors in government and public sector environments.
Role type
Senior Account Director (Facility Services)
Builds
Commercial janitorial contracts and custodial service delivery
Domain
Facility Services / Public Sector / Government
Deliverable
client delivery
Required skills
team leadership, budget management, strategic account leadership, business development, site audit, resource planning, workforce optimization, recruitment, training, safety compliance
Preferred skills
hotel or camp housekeeping experience, Microsoft Office 365 proficiency, handheld computer technology usage, progressive discipline management, health and safety systems familiarity
Technologies
Microsoft Office 365, handheld computer technology
Responsibilities
Lead revenue growth and ensure profitability for assigned accounts, build and maintain strong client relationships, manage and mentor on-site teams, identify new business opportunities, conduct site visits and quality audits, oversee resource planning and scheduling, recruit and train team members, ensure compliance with safety standards, drive client satisfaction and retention
Seniority
Senior, hands-on IC with management oversight