Community Manager
Core
Define and scale an organic, self-sustaining user community for a product, shaping culture and driving adoption across new markets.
Role type
Senior Community Manager (Contract)
Builds
A scalable community ecosystem with automated moderation, ambassador programs, and market-specific outreach.
Domain
Consumer Product / Community Growth
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Community strategy definition, online community scaling (automation/bots), ambassador program creation, cross-functional collaboration with social/brand teams, data-driven community health analysis, user story synthesis for product teams, international market adaptation.
Preferred skills
Early access/beta program design, international community management, persona-driven product experience.
Responsibilities
Define community strategy and member value proposition, build automated community infrastructure, partner with growth on referral mechanics, act as internal voice of the community for product feedback, own community health metrics, drive community-led market expansion.
Seniority
Senior, hands-on IC
