Monitoring Specialist
Core
Monitor multiple business systems, detect incidents across service dependencies, and execute redundancy protocols to ensure business continuity.
Role type
Incident Management Specialist (Monitoring)
Builds
Business continuity and customer experience protection via proactive incident management
Domain
Gaming industry / IT Operations
Deliverable
dashboards & analysis
Required skills
Incident management methodologies, root cause analysis, redundancy protocol execution, incident reporting, system monitoring
Preferred skills
Grafana usage, Brazilian Portuguese fluency
Responsibilities
Monitor business systems and detect incidents, execute redundancy protocols, coordinate incident communication, investigate root causes, document incident actions and outcomes
Seniority
Junior to Mid-level, hands-on IC
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