Guest Services Leader
Core
Supervising employees and general operations of a retail store while providing excellent customer service.
Role type
Shift Leader (Retail Operations)
Builds
Store operations and customer experience at travel center retail locations
Domain
Retail / Travel Services
Deliverable
product features
Required skills
Customer service, store operations knowledge, calculator proficiency, computer proficiency, team collaboration, flexible scheduling
Preferred skills
Experience in retail operations
Responsibilities
Supervise employees, respond to customer needs, assist managers with facility maintenance tasks, interact with team members, customers, vendors, and corporate representatives
Seniority
Individual Contributor, operational leadership
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