Store Manager
Core
Lead store operations for a quick-commerce delivery hub, ensuring inventory accuracy, fulfillment efficiency, and team coordination to serve millions of customers.
Role type
Store Manager (Quick-Commerce/Delivery Hub)
Builds
Fulfillment operations for PedidosYa Markets (digital marketplace for food and household items)
Domain
Quick-commerce / Food & Household Goods Delivery
Deliverable
product features
Required skills
Inventory management, team leadership, operational planning, data analysis, conflict resolution, compliance management, P&L optimization
Preferred skills
Experience with Gsuite, Tableau, Ops Portal, Workday, Orquest, Looker, Pelican
Technologies
Gsuite, Tableau, Ops Portal, Workday, Orquest, Looker, Pelican
Responsibilities
Lead store operations ensuring administrative and process compliance; Coordinate team work and resolve conflicts to foster operational excellence; Manage onboarding/offboarding processes; Supervise functional training and food safety compliance; Plan daily resource allocation and shifts; Monitor picker efficiency and fulfillment processes; Manage inventory integrity and cycle counts; Oversee maintenance, repairs, and utility costs; Analyze key indicators and manage purchase orders; Implement actions to reduce waste, breakage, and theft; Ensure compliance with regional and local safety and environmental policies; Manage cash handling and rider order delivery; Review customer claims and propose experience improvements.
Seniority
Mid-Senior, hands-on IC