Assistant Front Office Manager - Limelight Snowmass
Core
Support overall leadership and day-to-day operations of the Front Office, overseeing front desk functions, optimizing room revenue, and managing room inventory.
Role type
Assistant Front Office Manager
Builds
Guest experiences and operational efficiency at a hotel front desk
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Supervisory responsibility, staff scheduling, performance evaluation, payroll administration, guest service coaching, conflict resolution, task delegation, multi-priority management
Preferred skills
English and Spanish communication, college degree
Technologies
Microsoft Office, Kronos
Responsibilities
Assist with supervisory duties including scheduling and performance evaluations, perform as Manager on Duty, oversee staff administration and payroll cycles, coach employees on property policies and service standards, handle guest complaints, train and cross-train new staff, attend daily operations and management meetings
Seniority
Mid-level, hands-on IC