Conseiller Free - Sarcelles - H/F
Core
Provide remote and on-site customer support for Freebox and mobile services, including scheduling home visits and handling administrative tasks.
Role type
Customer support specialist (telecommunications)
Builds
Customer support services for Freebox and mobile subscribers
Domain
Telecommunications
Deliverable
client delivery
Required skills
Customer service, telephone communication, chat support, scheduling home visits, administrative support, problem reporting
Preferred skills
Passion for telecommunications, excellent service sense
Technologies
Freebox, mobile services
Responsibilities
Call subscribers to gather or provide information, promote and sell Free offers, provide support via chat or phone, schedule and conduct home visits, report issues to management, provide administrative support to field agents
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