City Associate, Sukabumi
Core
Manage and optimize local operations in Sukabumi, Indonesia, ensuring reliable service delivery and a positive experience for customers and partners.
Role type
City Associate (Operations)
Builds
Local service operations for Grab in Sukabumi and West Java
Domain
Ride-hailing and food delivery (Superapp)
Deliverable
product features
Required skills
Local operations management, stakeholder relationship building, service quality monitoring, market trend analysis, operational escalation resolution, regulatory compliance
Preferred skills
Knowledge of Sukabumi and West Java market culture, Sundanese language proficiency
Responsibilities
Manage daily operations in Sukabumi, Build and maintain strategic relationships with local government and partners, Implement and improve service-quality standards, Analyze local market trends and operational performance, Manage and resolve operational escalations, Prepare regular reports on KPIs and market insights
Seniority
Entry-level to Junior