Operations Support Coordinator
Core
Supporting the Operations team to achieve performance objectives, KPIs, and budget targets for car rental stations.
Role type
Operations Support Coordinator
Builds
Operational policies, procedures, and control mechanisms for car rental stations
Domain
Car rental and light commercial vehicle rental
Deliverable
dashboards & analysis
Required skills
Customer service, analytical thinking, attention to detail, Microsoft Office/Google Platform proficiency, budget development, fleet management, revenue management, franchise liaison
Preferred skills
Cluster Manager experience
Responsibilities
Assist Operations Management to drive compliance and performance improvements; Develop and implement operational policies and procedures; Maintain the Operations Manual; Review station profitability and work with managers to increase contribution; Work with Operations Management to develop manpower, P&L and cap ex budgets; Liaise with Fleet operations to manage fleet deliveries and deletions; Work with Operations Managers to achieve revenue management targets
Seniority
Individual Contributor, operational support level