Area Manager - Islamabad
Core
Own end-to-end performance of a cluster of dark stores, driving order fulfillment speed, customer experience, and inventory accuracy.
Role type
Senior operations manager (dark stores/quick commerce)
Builds
Dark store clusters (Mart and Franchise formats) for a quick commerce delivery platform
Domain
Quick commerce / Food delivery / Retail operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
P&L management, inventory control (FEFO/FIFO), order fulfillment optimization, staff scheduling, performance review, audit compliance, multi-format network management
Preferred skills
Quick commerce fulfillment metrics (OFT, nSFR, shrinkage), experience with franchise models
Technologies
None stated
Responsibilities
Oversee daily operations of dark stores across Mart and Franchise formats, control store operating costs and reduce inventory wastage, drive Order Fulfillment Time performance, ensure order accuracy through SOP compliance, manage inventory health and expiry, conduct store audits for safety and hygiene, lead and train store managers and floor staff, manage staff scheduling and attendance
Seniority
Senior, hands-on IC