Distribution Agent
Core
Support the distribution manager in branch operations, marketplace logistics, and customer service by managing inventory, processing shipments, and handling billing.
Role type
Distribution Agent (Logistics Operations)
Builds
International shipments, inventory records, customer work orders, and billing documents.
Domain
Logistics / Supply Chain / International Trade
Deliverable
product features | dashboards & analysis | client delivery
Required skills
Data entry, inventory management, order processing, shipping coordination, customer communication, billing management, damage tracking, backorder logging, vendor liaison, compliance adherence.
Preferred skills
Experience in forwarding industry, knowledge of DLSOP maintenance, training completion.
Technologies
Expeditors Warehouse Management System
Responsibilities
Input event data (receipts, moves, picks, shipments) into the WMS; generate paperwork for customer work orders; coordinate special shipping requests; trace orders and notify customers; ensure accurate client and vendor billing; handle returned merchandise and credits; maintain damage records and backorder logs; act as a liaison between warehouse, office, and customers; maintain current DLSOPs; arrange international shipments.
Seniority
Entry-level to Junior
