Casual Shift Leader
Core
Lead and train restaurant crew to deliver high-quality service and maintain operational standards in a fast-paced dining environment.
Role type
Front-line shift supervisor
Builds
Dining experiences and operational efficiency for restaurant guests
Domain
QSR / Food service
Deliverable
product features
Required skills
Team leadership, customer service, food safety compliance, cash handling, inventory management, labor cost control, delivery coordination
Preferred skills
Supervisory experience in fast-paced environments, Food Safety Supervisor certification, Responsible Service of Alcohol certification
Technologies
POS systems, inventory management tools
Responsibilities
Train and coach crew members, ensure food safety and stock control, manage labor and COGS, oversee deliveries, maintain customer service standards
Seniority
Entry-level to Mid-level, hands-on IC