Business Optimization Manager
Core
Identify manual business processes and build automated solutions using APIs, SQL, low-code tools, and AI to replace hand-crafted work.
Role type
Business Optimization Manager (hybrid business analyst/product builder)
Builds
Automated workflows and integrations between existing business platforms
Domain
Logistics/Supply Chain operations and internal business systems
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Process mapping and gap analysis, Automation planning and prioritization, API integration (webhooks, scheduled jobs), SQL (BigQuery, joins, aggregation, window functions), Low-code platform configuration (Retool, HubSpot), Custom JavaScript adaptation, AI/Agentic automation implementation, Post-launch monitoring and iteration, Corporate IT/security compliance navigation
Preferred skills
Experience owning outcomes rather than tickets, Self-sufficiency in systems UIs, Discovery conversation facilitation with non-technical teams, Strategic judgment on security controls
Technologies
BigQuery, Retool, HubSpot, APIs, Webhooks, JavaScript, AI automation tools
Responsibilities
Map current manual work processes and identify high-cost/error steps, Create prioritized automation plans with effort/impact analysis, Build and maintain platform integrations, Write SQL for operational reporting and validation, Configure and extend low-code/SaaS platforms, Implement AI automation capabilities, Monitor and iterate on launched automations, Navigate corporate IT and security controls
Seniority
Mid-level (3-5 years), hands-on IC
