Customer Service Rep (01469)- 3200 Kristin Way
Core
Provide exceptional service to customers by answering calls, emails, and chats; process orders, refunds, and exchanges; and resolve inquiries with a positive attitude.
Role type
Customer Service Representative
Builds
Customer support interactions and order fulfillment for a Domino's franchise
Domain
Food delivery / Retail
Deliverable
client delivery
Required skills
Verbal and written communication, problem-solving, multitasking, customer service software proficiency, attention to detail
Preferred skills
Previous customer service experience, empathy, ability to work flexible hours including weekends and holidays
Responsibilities
Answer incoming customer calls, emails, and chat messages; Provide accurate information about products and services; Process orders, refunds, and exchanges; Identify and escalate complex issues; Maintain detailed records of customer interactions; Collaborate with team members to ensure customer satisfaction
Seniority
Entry-level
