Air Export Agent
Core
Manage air export operations, ensuring timely shipment flow, accurate data entry, tracking, and client billing for international trade accounts.
Role type
Air Export Agent (Logistics Operations)
Builds
Air freight shipments and related operational data
Domain
International Trade / Air Logistics
Deliverable
client delivery
Required skills
DG Certification, Export Compliance knowledge, Airline/Logistics knowledge, Data entry (10-key touch), Software proficiency (MS Office, Lotus Notes), Typing (30 wpm), Compliance certifications
Preferred skills
Experience in operations/logistics/finance/shared services, Automation experience, Cross-functional project leadership
Technologies
MS Office, Lotus Notes, Power Automate, Microsoft Copilot, M365
Responsibilities
Ensure smooth and timely shipment process flow, Track and trace shipments, Provide proactive communication to internal and external customers, Ensure accurate and timely client billing including dispute resolution, Complete cross training to support team coverage, Represent company to customers and government agencies
Seniority
Individual Contributor