In Store Commercial Manager, Selfridges Concession
Core
Lead the London Selfridges concession to drive customer experience and commercial success through expert styling, team leadership, and visual merchandising.
Role type
In-Store Commercial Manager (Retail/Fashion)
Builds
High-performing retail concession environment and sales performance
Domain
Luxury Retail / Fashion
Deliverable
product features
Required skills
Customer service, sales analysis, team leadership, visual merchandising, recruitment & training, operational management, brand ambassadorship
Preferred skills
Analytical thinking, fast-paced team organization
Technologies
None stated
Responsibilities
Deliver expert styling advice and product knowledge to customers; Analyze sales data to maximize concession performance; Lead and motivate Sales Advisors to meet service and brand standards; Manage store visual merchandising, styling, and stock optimization; Support recruitment, onboarding, and talent development; Oversee daily store operations and ensure brand alignment; Act as a brand ambassador and step into Concession Manager role when required
Seniority
Mid-Senior, hands-on IC