Customs Brokerage Supervisor
Core
Supervise daily customs brokerage operations, ensure regulatory compliance, and manage customer service for logistics clients.
Role type
Senior IC customs brokerage supervisor
Builds
Customs entry/admission/withdrawal filings, billing, and regulatory compliance reports
Domain
Logistics + Customs brokerage
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Customs brokerage operations, HTSUS, Title 19 CFR, Foreign-Trade Zones Manual, Participating Government Agencies, team management, SOP creation, audit execution, billing accuracy, GL code usage, profitability analysis, training and mentoring
Preferred skills
Expeditors Internal System, undergraduate degree, Customs Brokerage License
Technologies
Expeditors Internal System, Word, Excel, PowerPoint
Responsibilities
Supervise team operations and staff, ensure compliance with customs laws and client SOPs, manage dashboards and productivity, perform audits and implement corrective actions, train and mentor employees, review rate schedules and billing accuracy, monitor overtime and profitability, conduct team meetings and performance reviews
Seniority
Senior, hands-on IC with supervisory duties