Staff Software Engineer
Core
Lead the design, development, and delivery of complex, high-impact AI-native and cloud-native systems, including LLM integrations, agentic workflows, and ServiceNow platform extensions.
Role type
Staff Software Engineer (IC4)
Builds
Production-critical AI-native systems, ServiceNow custom applications, and high-performance data pipelines
Domain
Enterprise Software, AI/ML, Cloud Infrastructure
Deliverable
production ML models | product features | infrastructure
Required skills
LLM prompt engineering, agent design, RAG, ServiceNow platform development, microservices architecture, cloud-native systems, Kubernetes, CI/CD pipelines, data pipeline optimization, vector databases, LLM orchestration frameworks
Preferred skills
Experience with managed AI services (Bedrock, Vertex AI, Azure OpenAI), infrastructure-as-code, evaluation harnesses for AI/ML
Technologies
Python, Java, JavaScript, ServiceNow (GlideScript, REST APIs), AWS/GCP/Azure, Kubernetes, LangChain, LlamaIndex, Pinecone, Weaviate, pgvector, Spring Boot, FastAPI
Responsibilities
Lead architecture of AI-native systems and ServiceNow extensions; Mentor junior engineers; Develop and optimize high-performance data pipelines; Troubleshoot distributed systems and model behavior; Collaborate with product and support teams on customer issues
Seniority
Senior, hands-on IC