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Staff Software Engineer

Santa Clara, CALIFORNIA, us💼 Full-time🗓 2026-09-22 → 2026-09-25

Core

Lead the design, development, and delivery of complex, high-impact AI-native and cloud-native systems, including LLM integrations, agentic workflows, and ServiceNow platform extensions.

Role type

Staff Software Engineer (IC4)

Builds

Production-critical AI-native systems, ServiceNow custom applications, and high-performance data pipelines

Domain

Enterprise Software, AI/ML, Cloud Infrastructure

Deliverable

production ML models | product features | infrastructure

Required skills

LLM prompt engineering, agent design, RAG, ServiceNow platform development, microservices architecture, cloud-native systems, Kubernetes, CI/CD pipelines, data pipeline optimization, vector databases, LLM orchestration frameworks

Preferred skills

Experience with managed AI services (Bedrock, Vertex AI, Azure OpenAI), infrastructure-as-code, evaluation harnesses for AI/ML

Technologies

Python, Java, JavaScript, ServiceNow (GlideScript, REST APIs), AWS/GCP/Azure, Kubernetes, LangChain, LlamaIndex, Pinecone, Weaviate, pgvector, Spring Boot, FastAPI

Responsibilities

Lead architecture of AI-native systems and ServiceNow extensions; Mentor junior engineers; Develop and optimize high-performance data pipelines; Troubleshoot distributed systems and model behavior; Collaborate with product and support teams on customer issues

Seniority

Senior, hands-on IC

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