Customer Support- Streaming Services
Core
Provide technical support and troubleshooting for streaming services on various devices (phones, smart TVs) to ensure an exceptional guest experience.
Role type
Customer Support Representative (Streaming Services)
Builds
Streaming media and entertainment services
Domain
Streaming media and entertainment
Deliverable
client delivery
Required skills
Streaming service troubleshooting, PC keyboarding, Microsoft Office (Outlook, Word, Excel), Technical support, Problem diagnosis, Multi-tasking
Preferred skills
CRM applications experience
Responsibilities
Troubleshoot streaming issues on phones and smart TVs, Provide technical support for streaming services, Use Microsoft Office applications, Utilize CRM applications (preferred), Manage multiple applications simultaneously
Seniority
Individual Contributor
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