Program Manager (Developer Education)
Core
Own content for Grab's internal platforms to help engineers find answers fast and stay productive.
Role type
Senior technical program manager (developer education)
Builds
Internal developer documentation, guides, tutorials, and learning paths
Domain
Developer education and technical documentation
Deliverable
product features
Required skills
Technical program management, API documentation, developer guides, Markdown/HTML, documentation tooling (Hugo, Confluence, GitLab/GitHub), Git workflows, content strategy, information architecture, cross-functional coordination, stakeholder management, metrics definition
Preferred skills
Developer platform experience, content strategy background, AI-assisted content workflows, analytics for content performance, technical project management
Technologies
Hugo, Confluence, GitLab, GitHub
Responsibilities
Create and maintain technical documentation (API docs, guides, tutorials), set documentation quality standards, coordinate with platform teams to keep docs current, identify content gaps using feedback and usage data, structure content for developer personas, manage documentation lifecycle, build templates for self-service documentation, align documentation deliverables with releases, drive cross-functional alignment, partner on learning paths, define and track success metrics, mentor junior contributors
Seniority
Senior, hands-on IC with mentorship
