Chargé de relations clients H/F
Core
Managing data for large corporate clients, planning missions, and handling billing for a national diagnostics agency specializing in building risk assessments (asbestos, lead, etc.).
Role type
Client relations manager (administrative & billing focus)
Builds
Administrative data management, mission planning, and billing processes for a national diagnostics network
Domain
Construction, real estate, and environmental safety diagnostics
Deliverable
dashboards & analysis
Required skills
Data management, client follow-up, billing administration, internal software proficiency, outbound calling
Preferred skills
Experience in a control office, knowledge of national contract administration
Technologies
NAUTILUS (internal software)
Responsibilities
Opening, closing, and archiving client files; updating administrative elements; qualifying and updating databases via outbound calls; planning client calls; manual billing and managing simple disputes; serving as a commercial link for specific national clients
Seniority
Junior to Mid-level (2+ years experience required)