Assistant Banquets Manager
Core
Lead and manage banquet operations, overseeing event delivery from setup to service and departure while ensuring high standards of guest experience and operational compliance.
Role type
Assistant Banquets Manager (Hospitality)
Builds
Banquet events, conferences, and functions for hotel guests and clients
Domain
Luxury hospitality / Hotel operations
Deliverable
product features
Required skills
Team leadership and coaching, Banquet and conference operations management, Client relationship management, Labor cost management, Revenue generation, Food safety and hygiene compliance
Preferred skills
Experience in luxury or five-star hotels, Commercial awareness, Rotational roster flexibility
Technologies
None stated
Responsibilities
Lead, coach, and motivate the Banquets team; Oversee event requirements, equipment, and service standards; Coordinate with kitchen and other departments for seamless event execution; Manage client enquiries, requests, and feedback; Roster and deploy team to meet event needs and manage labor costs; Identify opportunities to enhance guest experience and maximize F&B revenue; Ensure accurate event charging and accounts; Maintain high standards of presentation, hygiene, and operational compliance.
Seniority
Mid-level, hands-on IC