Guest Service Agent
Core
Provide warm, friendly reception and guide guests through their stay, handling check-ins, check-outs, and local recommendations.
Role type
Guest Service Agent (Casual)
Builds
Guest experiences at hotel properties
Domain
Hospitality / Hotel Operations
Deliverable
client delivery
Required skills
Guest check-in/check-out processing, reservation management, multi-channel communication, issue resolution, local knowledge
Preferred skills
Proactive service approach, positive energy, weekend/holiday availability
Responsibilities
Welcome guests and manage check-in/check-out processes, process reservations and special requests via property management systems, act as primary point of contact for guest inquiries and issues, provide personalized local recommendations
Sourced via smartrecruiters · Listed on CareerPlan, which tracks 813,000+ jobs from 20+ sources.